NetherShop — Privacy Policy Last Updated: October 2, 2026 NetherShop respects your privacy and is committed to protecting the information you provide when using our website, purchasing products, or contacting our support team. This Privacy Policy explains what information may be collected, how it may be used, and the circumstances under which it may be shared. 1. Information We Collect Depending on how you use NetherShop, we may collect or receive information such as: - Name or username - Email address - Order and transaction information - Product purchase history - Support messages and communications - Information you voluntarily provide when contacting support - Technical information such as IP address, browser type, device information, and website activity - Information provided by payment providers or other services used to complete a transaction We only request information that is reasonably necessary to provide our products, process orders, provide support, prevent fraud, or operate and improve NetherShop. 2. How We Use Your Information Information may be used to: - Process and deliver orders - Provide purchased products and services - Provide customer support - Verify purchases and warranty claims - Communicate with you regarding your orders or support requests - Prevent fraud, abuse, and unauthorized transactions - Maintain the security of our website and services - Improve our products and services - Comply with applicable legal obligations - Enforce our Terms of Service We do not use your information for purposes unrelated to operating NetherShop unless permitted or required by applicable law. 3. Payment Information Payments may be processed by third-party payment providers. NetherShop generally does not directly store complete payment card information such as full card numbers or security codes. Payment information may be handled directly by the payment provider according to its own privacy policy and security practices. You should review the privacy policy of the payment provider used for your transaction if you have questions about how payment information is processed. 4. Order Information When you make a purchase, information associated with your order may be stored for purposes including: - Delivering your purchase - Maintaining transaction records - Providing customer support - Handling warranty claims - Preventing fraudulent activity - Resolving payment disputes - Meeting legal or accounting requirements Order information may include your email address, order ID, purchased product, transaction status, and other information necessary to identify the transaction. 5. Support Communications If you contact NetherShop support, we may retain information contained in your communication. This may include: - Your email address or username - Order information - Messages sent to support - Screenshots or files you voluntarily provide - Information necessary to investigate and resolve your issue Please do not send passwords, payment card numbers, authentication codes, or other unnecessary sensitive information to support. 6. Cookies and Similar Technologies NetherShop or third-party services used by NetherShop may use cookies or similar technologies. These technologies may be used to: - Keep the website functioning properly - Remember preferences - Maintain sessions - Understand website usage - Improve website performance - Help prevent fraud and abuse You may be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality of the website. 7. Third-Party Services NetherShop may use third-party services to operate parts of the website or provide certain features. These may include services for: - Payment processing - Website hosting - Analytics - Customer support - Email delivery - Product delivery - Fraud prevention - Authentication or security These third parties may process information according to their own privacy policies and applicable laws. NetherShop does not control the privacy practices of third-party services and recommends reviewing their respective privacy policies where appropriate. 8. Information Sharing NetherShop does not sell your personal information as a general business practice. Information may be shared with third parties when reasonably necessary to: - Process payments - Deliver products or services - Provide technical or customer support - Prevent fraud or abuse - Protect the security of NetherShop - Comply with legal obligations - Respond to lawful requests from authorities - Enforce our Terms of Service or protect our rights We only share information where there is a legitimate reason to do so and, where applicable, as permitted or required by law. 9. Data Security NetherShop takes reasonable measures to protect information against unauthorized access, alteration, disclosure, or destruction. However, no website, online service, or method of electronic transmission can be guaranteed to be completely secure. You are also responsible for protecting your account credentials and other information under your control. 10. Data Retention We may retain information for as long as reasonably necessary for the purposes described in this Privacy Policy. Retention periods may depend on: - The nature of the information - The purpose for which it was collected - The length of time needed to provide support or services - Legal, accounting, or regulatory requirements - Fraud prevention and dispute resolution When information is no longer reasonably required, it may be deleted or anonymized where appropriate. 11. Your Privacy Rights Depending on your location and applicable law, you may have rights regarding your personal information. These may include the right to: - Request access to personal information we hold about you - Request correction of inaccurate information - Request deletion of certain information - Request restriction of certain processing - Object to certain processing - Request a copy of certain information - Withdraw consent where processing is based on consent Some rights may be subject to legal exceptions or limitations. To make a privacy-related request, contact NetherShop through the available support or contact methods. 12. Children's Privacy NetherShop does not knowingly collect personal information from children where such collection is prohibited by applicable law. If you believe that a child has provided personal information to NetherShop without appropriate authorization, please contact us so that we can review and take appropriate action. 13. International Data Transfers NetherShop or its third-party service providers may process or store information in countries other than the country in which you reside. Where required by applicable law, appropriate safeguards will be used for international transfers of personal information. 14. Third-Party Websites NetherShop may contain links to third-party websites or services. NetherShop is not responsible for the privacy practices, content, or security of third-party websites. You should review the privacy policy of any third-party website before providing personal information. 15. Data Breaches and Security Incidents If NetherShop becomes aware of a security incident affecting personal information, we will take reasonable steps to investigate, contain, and address the incident. Where notification is required by applicable law, affected individuals or relevant authorities may be notified as required. 16. Changes to This Privacy Policy NetherShop may update this Privacy Policy from time to time. Changes may be made to reflect changes in our services, technology, legal requirements, or privacy practices. The updated version will be posted with a revised "Last Updated" date. Your continued use of NetherShop after an update may constitute acceptance of the updated policy where permitted by applicable law. 17. Contact If you have questions about this Privacy Policy, your personal information, or a privacy-related request, please contact NetherShop through the official contact methods provided on our website. 18. Agreement By using NetherShop, purchasing products, or contacting our services, you acknowledge that you have read and understood this Privacy Policy. Thank you for using NetherShop.